Privacy Policy

Introduction

At Origin Rent, we are committed to protecting the privacy and security of our customers' information. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure its protection.

Information Collection

We collect information to provide better services to all our users. The types of personal information we collect include:

  • Contact Information: such as your name, address, email address, and telephone number.
  • Billing Information: including payment data, through secure payment processing services.
  • Identification Information: such as a copy of your driver’s license or passport when required for rental verification.
  • Travel Itinerary Details: which may include dates, times, and places of vehicle pickups and returns.

Use of Information

The information we collect is used to:

  • Process your bookings and provide the rented vehicles.
  • Communicate important information regarding your rental, such as booking confirmations, changes, and updates.
  • Enhance our services, including customer support and personalized experiences.
  • Conduct internal audits, data analysis, and research to improve our products and services.

Information Sharing

Origin Rent does not sell, rent, or lease your personal information to third parties. Your information may be shared with trusted partners who work on our behalf under confidentiality agreements, including:

  • Vehicle suppliers: for booking and rental logistics.
  • Payment processors: for transaction fulfillment.
  • Legal authorities: when required by law.

Security Measures

We use robust security measures to protect the information you provide against unauthorized access, disclosure, alteration, and destruction. These include physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Your Rights

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us at info@originrent.com.

Changes to This Policy

Origin Rent may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our website prior to the change becoming effective.